Google Business Profile management
Google Business Profile management that keeps your listing accurate
Your listing, kept right every month: review reply drafts you approve, posts, hours and photos kept current, plus a short monthly report. From US$25/month.
No ranking, call or sales guarantees. You approve every review reply before it is posted.
Why upkeep matters
Hours go stale. Google suggested edits can change your details. Unanswered reviews leave customers guessing. Google's own local ranking factors are relevance, distance and prominence (Google's guidance). An accurate, complete, well-kept profile gives customers the right information. Nobody can guarantee rankings, and we do not.
Hours and special hours
Public holidays and seasonal changes are easy to miss. We keep them current on Care and above.
Suggested edits
Google or users may suggest changes. On Care and above we watch weekly and help you accept or reject them.
Review replies
We draft replies (good and bad). You approve every one before it goes live. AI helps draft; a person checks each draft.
Monthly plans
Month to month, cancel any time, unless you choose the 3-month minimum to have setup waived. Founding-client prices (first 10 clients) lock for 6 months where shown. Lite has no founding price.
Lite
Posts and review replies only. A light option for smaller budgets.
- Drafted replies to new reviews (up to 10 a month); you approve each one before it is posted
- 1 post a month
No setup fee. Month to month.
Ask about LiteCare
Keep one location tidy and responsive.
- Drafted replies to new reviews (up to 20 a month); you approve each one before it is posted
- 2 posts a month
- Holiday hours kept current
- Weekly watch for Google's suggested edits
- One-page monthly report (calls, directions, clicks)
Grow
Active upkeep for a busy local business.
- Everything in Care
- 4 posts a month
- Up to 8 of your photos edited and uploaded
- Menu, services and offers kept current
- Quarterly description and category review
- Refreshed review-request template
Multi-outlet
Up to 3 locations.
- Grow for up to 3 locations
- Outlet comparison in the monthly report
Prices in US dollars (USD) before tax. Google Business Profile itself is free; our fee is for our time. We do not guarantee rankings, calls or sales.
How review replies work
We draft
AI-assisted drafting helps with first drafts. A person checks every reply before you see it.
You approve
Nothing is posted until you approve it. You can edit the wording or ask for a rewrite.
We post
Once approved, we publish the reply from Manager access on your profile.
Our review policy
We never write, buy, incentivise or gate reviews. We do not selectively ask only happy customers. We can give you a neutral QR card and a message template so you can ask your real customers for honest reviews. See Google's prohibited and restricted practices for reviews.
Money-back
30-day money-back guarantee on monthly fees only: if you are not happy within 30 days of paying a monthly fee, tell us and we will refund that month. Setup fees are non-refundable once the setup work has been delivered.
FAQ
Can I cancel?
Yes. Plans are month to month unless you are on the 3-month minimum used to waive setup. You can remove our Manager access at any time.
What's in the monthly report?
On Care and above: a one-page summary of calls, directions and website clicks from Google Business Profile Performance, plus what we changed that month. Trends, not guarantees.
Do you guarantee more calls?
No. Nobody can honestly guarantee more calls, rankings or sales. We keep your listing accurate and responsive.
Can I remove your access?
Any time. We release Manager access within 7 business days of you ending the service.
Is Herelume part of Google?
No. Herelume is an independent service and is not affiliated with or endorsed by Google. Google, Google Maps and Google Business Profile are trademarks of Google LLC.
Related
- Google Business Profile setup — create, claim or fix a listing from US$99
- All plans and founding offers
- Privacy notice
- Herelume home
Multi-location and niche pages (dentists, restaurants) and blog posts are planned; they are not live yet.